In Deepser companies are important to manage visibility as users with the exception of empowered Users will be able to see only tickets, there but more generally all entities only if they are assigned or belonging to the company of which they are part.

In Case a user is a business supervisor and he is assigned to the Additional companies he will see all the entities belonging or assigned to the Additional Companies.

Users whose company is the parent of other companies, think for example of a company that is the parent company, will be able to see the entities connected or belonging to the daughter companies if and only if the “Limit to Company Data” field is not configured in the user’s configuration to “Company Data”.