Categories – Intermediate

Categories in Deepser are an important tool for the management of Tickets, CIs, or the Deepser entities in general  by backend side operators.

The Categories allow you to describe quickly and concisely the scope of that specification required, for greater flexibility Deepser allows you to organize the categories on a hierarchical scale of up to three levels which translates into being able to have a first level category with N categories of second level and each of them with N categories of third level.