The Deepser user portal is made out several areas, the most important section of the page is functional to the creation and management of tickets, while the drop-down menu allows you to access the other features.
The meaning of the various sections is here described
| Function | Section | Description |
| Help Desk(Ticketing) | Service Group | Indicates the group to which a certain type of service belongs. For example, requesting a new device is part of the IT Support group. |
| Service Request | Service Request | Indicates the type of ticket that will be created. For example, the request for a new device is part of the ‘Requests’ type. |
| Service Operations | Service Operations | Shows All tickets that are configured to be visible to the current user. There may be multiple grids to make it easier to view, for istance , the grid displaying open tickets, the grid displaying tickets being processed and the grid displaying closed tickets. |
| CMDB, Knowledge Base, Password Manager | Dropdown | Appears by clicking on the arrow to the right of the user, allows you to navigate through the other modules configured as visible in the user portal. |
