Password Reset and Modification
Changing a User Password as an Administrator
To update a user account password as an administrator, follow these steps:
- Navigate to: System > Permissions > Users
2. Select the user whose password you wish to change.
3. In the user details view:
- Enter the new password in the Password
- Confirm the new password in the Confirm Password
- Click Save to apply the changes.
Password Reset by the User
If a user forgets their password, they can reset it by following these steps:
- On the login screen, click “Forgot your password?”
2. You will be redirected to a dedicated password reset page.
3. Fill in the required fields:
- Username
- Email address associated with the account
4. Click Retrieve Password
5. Open the link received via email to access the password reset screen.
6. Set a new password that meets the following requirements:
- Minimum of 7 characters
- Must contain at least one letter and one number
7. Click Reset Password. The user will be redirected to the login page.
Changing Password via the “My Account” Section
Configuration by the Administrator
To allow users to independently change their own passwords:
- Navigate to Configuration > Advanced > Admin
- Set the “Allow users to edit password” field to Yes
- Click Save Config to apply the changes
Once enabled, each user will be able to update their password independently.
Procedure for Users
After the administrator enables the option, users can:
- Access the My Account section
- Fill in the following fields:
- New Password
- Confirm Password
- Click Save to apply the changes
