ISL Online
Integration with ISL Online enables the initiation of remote control sessions directly from the devices managed within Deepser. To ensure proper connectivity, the following prerequisites must be met:
- The passwords configured on target devices during the activation of unattended access must be stored in Deepser’s Password Manager.
- Target devices must have unattended access
Only by meeting these conditions will it be possible to select the credentials in the designated fields and successfully start the remote session.
Configuring the ISL Online Integration
To configure and enable the integration, go to:
System > Configuration > IT ASSET > Configurations > ISL Online (Remote Control)
The available fields are:
- Enabled: Enables or disables the integration with ISL Online.
- Account Password: Allows you to set a default password for connections. A password previously saved in the Password Manager can be selected from the drop-down menu. After selection, click Save Config to save the configuration. The password will be used to log in to the locally installed ISL Light instance. In the absence of a specified password, ISL Light will request the user to provide login credentials.
- Connection Type
The Connection Type field allows you to specify the type of link you want to generate.
Available options are:
- Download Executable: Automatically downloads the ISL Online executable to the technical device from which the connection to the target device is intended to be initiated. If the software is already installed, the connection panel opens directly.
- Open Installed ISL Light: Checks for the presence of ISL Online software on the device. If not installed, the connection cannot be established.
Enabling ISL Remote Control
To enable remote control via ISL Online:
- Go to System > Configuration > IT ASSET > Configurations > ISL Online (Remote Control)
- Set the Enabled field to “Yes”
Setting ISL Online as the Default Remote Control Software
To define ISL Online as the default remote control software:
- Go to System > Configuration > IT ASSET > Configurations > Remote Control
- Select ISL Online as the default software and Save
Once configured, ISL Online will be automatically selected among the available options for remote control.
Connecting to the Remote Device
To start a remote session:
- Go to IT Asset > Device > Remote Control Tab
2. Fill in the following fields:
- Remote Control: displays the software used for the connection
- ISL Online Password: Password required to control the target device via unattended access. A dropdown menu will be displayed to select a password saved in the Password Manager. Alternatively, a new password can be created by clicking the “+” icon below the field.
The ISL Online Password field must always be filled in to allow the connection.
Starting a Remote Session
After entering the password, you can proceed with the session:
- Go to IT Asset > Device > Remote Control Tab
- In the Remote Control field, click the Connect button inside the device.
