Supremo
To connect to a remote device listed under IT ASSET > DEVICE, access the main menu and navigate to IT Assets > Device.
To enable the connection of the device in Deepser, the agent must be installed on the device. The installation procedure for the agent is outlined here).
From the device management grid, select the desired device to initiate the connection.
The next step involves downloading the Supremo remote desktop software, which must be executed on the device used to initiate the connection to the remote computer.
On the remote computer, the Supremo software installation is managed directly by the Deepser agent.
Enabling Supremo Remote Control
To enable remote control via Supremo:
- Navigate to System > Configuration > IT ASSET > Configurations > Supremo (Remote Control).
- Set the Enabled field to ‘Yes’.
Instead, to disable and exclude it from the available remote connection software options, set the Enabled field to ‘No’.
Setting Supremo as the Default Remote Control Software
To configure Supremo as the default remote control software:
- Go to System > Configuration > IT ASSET > Configurations > Remote Control.
- Select Supremo as the default software.
Once configured, Supremo will automatically be selected from the list of available remote control options.
Connecting to the Remote Device
To initiate a connection to a remote device:
- Navigate to IT Asset > Device > Tab Remote Control.
- The following fields will be available:
- Remote Control: Displays the remote desktop software being used.
- Supremo Secondary Password: A dropdown menu to select the secondary password.
Starting a Remote Session
After entering the password generated by Supremo, you can proceed with the session:
- Go to IT Asset > Device > Tab Remote Control.
- In the Remote Control field, click the Connect button within the device.
Alternatively, the connection can be initiated directly from the grid under IT Asset > Device.
Configuring the Secondary Password
The Secondary Password configuration allows remote connections without requiring a one-time password for each session. This enables automatic remote connections.
To configure the Secondary Password in Deepser:
- Go to IT Asset > Device > Tab Remote Control.
- Under the Supremo Secondary Password entity, click the + icon.
3. A form will appear for creating the password.
Once saved, the password can be selected in the Supremo Secondary Password field of the device.
Setting a Default Secondary Password
To define a default secondary password:
- Navigate to System > Configuration > IT ASSET > Configurations > Supremo (Remote Control).
- In the Secondary Password field, select the desired default password from the dropdown menu.
This setting ensures that the configured default password is automatically used for all remote connections.
