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Remote Collector


The first step for collecting information in Agent-less mode is to configure a Remote Collector, a small-sized Windows application, which allows you to:

  • Retrieve data from devices on the same network
  • Acquire data from the device on which it is installed
  • Send collected data to the main appliance

It is recommended to install the Remote Collector on a Windows computer that can communicate through the network with as much devices as possible, in order to reduce the number of Remote Collectors needed.

It is possible to configure more than one, this is necessary for particular corporate network configurations, for example, if the network is organized in subnets isolated among them.

To install a Remote Collector you need to have previously installed an Agent, which can be converted into a Remote Collector through some simple steps that can be done directly from the user interface.


Agent to Remote Collector Conversion


Go to the ‘DeepAgent’ entry added to the Start Menu, by clicking on it the Agent user interface will open.

In the second tile, there is the interface for converting an Agent into a Remote Collector.

To convert the Agent click on the ‘Convert to Remote Collector’ button.



At this point go to the System>Asset Configuration>Remote Collector section of the Deepser back-end.

In the grid there will be a record representing the conversion request (from Agent to Remote Collector) sent by the device, the status of the request will be ‘Pending‘.

Click on the ‘One Time Password’ cell to copy the OTP directly to the clipboard, or open the request form and copy the content of the ‘One Time Password’ field.



Once the ‘One Time Password’ has been copied, return to the Agent user interface, and paste it in the text field on the Remote Collector tab.

Now the Agent can be converted into a Remote Collector, click on the ‘Validate OTP’ button to proceed, at this point the user interface will automatically close and the background conversion procedure will begin.

Once the conversion process is finished:

  • In System>Asset Configuration>Remote Collector section in the Deepser backend, the previously created conversion request will change from ‘Pending‘ to ‘Enabled
  • the start menu entry will be renamed to ‘DeepAgent RC‘ (RC = Remote Collector).

The user interface of the Remote Collector displays only the status of the service, all configuration tools and controls are accessible from the Deepser back-end under the section SystemàAsset Configuration.

At this point, it is possible to configure scan jobs that will be performed by the Remote Collector, which will recover data from devices connected to the network.

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