Chat

Deepser includes an integrated chat system for real-time communication. It supports internal chat rooms with moderators, a public chat widget for external visitors, and an automated chatbot with configurable flows. This section covers enabling, configuring, and using the chat across portals.

Articles

• Using the ChatUse the integrated chat for internal collaboration and external communication.
• Chat Rooms and ModeratorsCreate chat rooms, add participants, and assign moderators.
• Enabling the Chat on PortalsEnable the chat widget on the User Portal and Guest Portal.
• Public ChatSet up and use the public chat widget for external users and website visitors.
• ChatbotConfigure chatbot flows with triggers, blocks, and automated responses.