Contract

The Contract module in Deepser helps you manage service agreements, track terms and conditions, and automate renewal and expiration processes. Contracts can contain multiple contract lines, each with its own billing, expiration, and group visibility settings. You can also associate contracts with Service Operations, worklogs, and other entities for comprehensive service tracking.

Articles

• ContractsLearn about contract automations including expiration, renewal, group visibility, and amount management.
• Contract CreationStep-by-step guide to creating a new contract, including type selection and field descriptions.
• Contract TypeConfigure contract types for classification and group-based visibility management.
• Contract LinesManage contract lines including expiration, renewal, billing, and invoicing options.
• Line CreationCreate contract lines from a contract or directly from the lines module.
• Line TypeConfigure line types for classification and group-based visibility management.
• Associate a Contract / Line with Other EntitiesAssociate contracts and lines with Service Operations, worklogs, and other modules.
• Contracts and Escalation RulesSet up escalation rules to send notifications before contract expiration.