Email Rules

Email rules determine how Deepser handles incoming emails. Rules can create new Service Operations, append emails as comments to existing operations, convert attachments, prevent duplicates, and manage email loops. This section covers rule configuration and advanced use cases.

Articles

• Configure Email RulesCreate and configure email rules including advanced PHP-based configurations.
• Avoid Duplicate Service Operations by EmailConfigure a custom rule to prevent duplicate Service Operations and add emails as comments instead.
• Email Attachment ConversionConvert email attachments manually or automatically, and configure attachment handling.
• Email Loop Management ToolMitigate and block email loops by configuring message limits, time intervals, and whitelists.