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Configure Grids

Grids are the primary way data is displayed in the Deepser Backend. They are highly customizable, supporting configurable columns, sorting, filtering, mass actions, and data export. This article explains how to access the grid configuration menu and set up columns and system-level options.

Access the Grid Configuration Menu

To configure a grid, navigate to the grid you want to modify and click the pencil icon next to the badge displaying the current grid name.

Manage Visible Columns

To make a column visible in a grid:

  1. Open the grid configuration menu.
  2. Drag and drop the desired column from Available Columns (on the left) to Visible Columns (on the right).

To remove a column, drag it from Visible Columns back to Available Columns.

Configure Individual Columns

To configure a single column, select it among the visible columns by clicking on it. Its configuration panel will appear with the following options:

OptionDescription
HeaderChanges the column header text displayed in the grid.
TypeIndicates the data type shown in the column, related to the field element type. For more details, see the section on custom fields.
FilterWhen checked, makes the column filterable.
Multi-FilterAllows multiple values in the column filter. Applies only to Select and Option types.
SortableWhen checked, allows sorting the grid by this column's values.

Configure Additional Grid Settings

On the right side of the grid configuration menu, you will find additional settings:

SettingDescription
Grid NameThe display name of the grid.
Prepared CollectionUses the Query Builder to define filters applied when data is retrieved from the database. These filters cannot be removed with the Reset Filters button. For example, you can create a grid showing only Service Operations that are not in a Closed state.
Mass ActionEnables or disables mass actions on the grid.
Enable ExportEnables or disables data export for the grid.
Groups VisibilitySpecifies which groups can see the grid.
note

Super Admin users see all grids regardless of group visibility settings.

Set the Grid Reload Interval

You can define how frequently grids refresh their data by navigating to System > Configuration > Grids > Configurations. The value is expressed in seconds.

tip

The recommended default value is 300 seconds (5 minutes).