System
This section covers system-level features and tools in Deepser that apply across multiple modules. These include the @mention feature for tagging users, the Module Creator for building custom modules, and Quick Reply templates for streamlining text input.
Articles
- MentionsTag users in Service Operations and comments using the @mention feature.
- Module Creator - Creating a Custom ModuleCreate, configure, install, and manage custom modules using the Module Creator tool.
- Quick ReplyConfigure and use predefined quick replies for text-area fields like comments, emails, and solutions.