Relations
Deepser allows you to configure relations between entities.
Deepser relationships are intended to “connect” records of the same entity or records of different entities.
Think about mapping the correspondence between a ticket and a ci, perhaps to define this ci should be repaired or a ci that can belong to more users, such as the key of an office.
In this course we will deal with the relations in Deepser and their management.
Relationships can be on the same model or between two different models, based on a field in one model and on another field in the second model, fields used as keys for the relationship.
Relations can also be inverse, which allows you to trace back from the related entity to the main one.
To be used on the user side, relationships need a field “Relation grid”.
This allows you to define the link between entities of the relationship.
Note that this component will not automatically retrieve the relation, but it’s necessary to define it manually in the field itself which relationship should be managed by this field.
